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Delivery Policy

Thank you for shopping with us at Adagio London. We value your custom and want to make purchasing with us as easy as possible. To ensure a smooth delivery of your order, we have partnered with Royal Mail and DHL. (Please allow extra time during seasonal times to ensure you receive your items in time).

Shop Early To Avoid Delays & Disappointment.

We are a gifts business and at peak trading periods we have extended delivery times due to the level of orders we have. In addition delivery timescales can often be affected by the demand on couriers who have huge calls on their services.

UK Mainland Deliveries:

We offer free standard delivery to mainland UK addresses on all orders over £59.00, with the exception of garden parasols, briefcases and luggage which carry their own delivery fees, with an expected delivery of 3-5 business days.

Our delivery charges to UK mainland is £25.00 for garden parasols and £10 for briefcase and luggage.

For orders less than £59.00, there is a postage charge of £3.50 for our Greeting Cards and £5.00 for all other items. Our standard delivery time is 4 – 7 business days.

UK Non-Mainland Deliveries:

The following destinations and postcodes have been defined by our couriers as UK Non-mainland destinations for delivery;

Northern Ireland, The Channel Islands, St Helier, - All Postcodes

Scottish Highlands – Postcodes - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.

Scottish Islands – Postcodes – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

As such, standard deliveries will take 4-7 business days at a charge of £5.00 for our Greeting Cards and £8.50 for all other items. No next day, named or Saturday deliveries will be available for these destinations.

Our delivery charges to UK non mainland for garden parasols is £30.00 and for our briefcases and luggage is £15.00.

No next day, named or Saturday deliveries will be available for these destinations.

Shipment Fees

Whilst we endeavour to get the best price from couriers for shipment of international orders, these prices can change at short notice. Where a price turns out to be more than 10% of the quoted price, we will pass on this new price in full to the customer's order(s). The customer will be informed of the additional charges and given opportunity to pay. If payment is not made the order will be cancelled and the customer refunded their payment.

International Deliveries:

For European deliveries, the following charges will apply:

Destination Delivery timescale Max Weight Greeting Cards Charge Other Items Charge
Zone 1 Belgium, France, Germany, Ireland, Luxembourg, Netherlands 5 – 7 business days 5kg £10.00 £15.00
Zone 2 Austria, Denmark, Switzerland 5 – 7 business days 5kg £10.00 £17.00
Zone 3 Czech Republic, Italy, Slovakia, Spain 5 – 7 business days 5kg £10.00 £19.00
Zone 4 Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden 5 – 7 business days 5kg £10.00 £25.00
Zone 5 Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia 5 – 7 business days 5kg £10.00 £35.00

Rest of The World.

We can deliver to The Rest of The World. Please contact us for details.


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