COVID-19: General Information.
We believe our role serving our customers and the community during this time is an important one and we would like to provide you, our customers with continuity of service in these uncertain times. As COVID-19 has spread, we have witnessed a marked increase in The Adagio London on-line shopping activity which has had an impact on how we serve our customers, but we are working hard to ensure availability of essential products and to continue to bring on additional capacity in our range and delivery systems as required.
For the latest information and advice on COVID-19, please refer to the latest updates by the UK Government
The Government and health authorities guidelines are that there is very low risk that the virus spreads from products or packaging materials. The coronavirus is generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support the transmission of the virus via imported or delivered goods.
You can find the latest information on COVID-19 on the information pages of the UK Government and the World Health Organization.
As a business we are nevertheless ensuring that ALL GOODS leaving us are thoroughly cleaned, wiped and dusted before being shipped out.
As an on-line business we are open 24 / 7 to receive your orders and arrange for shipping and delivery of your orders.
We are working with our delivery partners - Royal Mail, DPD and others to ensure that your delivery gets to you.Please bear in mind that delivery timescale during peak times can vary from our standard times. Our delivery partners may have set up safe working arrangements for their people such as social distancing guidelines and on items requiring signature / receipts. We will be in support of these new systems and procedures for their safe working and for your wellbeing and protection and ask that you please work with them on these terms.